The Latest in Performance Monitoring and End-User Experience
Browsing posts written by: Sean Armstrong
Who Can You Trust (.Salesforce.com)?
October 29, 2014 by Sean Armstrong
As recently reported by Forrester, large enterprise adoption of SaaS will drive its adoption rate to 50% of surveyed companies planning to adopt new SaaS Services within the next year. The reasons for this growth are clear, SaaS services offer low up front costs, fast time to value and are accessible everywhere for a mobile…Continue reading
How to Assess the Impact of Salesforce Downtime
July 30, 2014 by Sean Armstrong
When a Salesforce downtime occurs, it gets a lot of notice. You see it picked up on Twitter and in the press. With 93,000 customers around the globe, Salesforce is the poster child for SaaS services. Whenever there’s an issue, people start to question it and cloud services in general. If you look at the…Continue reading
Sight Beyond Site: FlowView Cross Location Reporting
July 24, 2014 by Sean Armstrong
One of the main use cases for customers of AppNeta is understanding and ensuring that their critical web applications, including SaaS applications, are working well and users are happy with the performance. There are many challenges in making sure business critical SaaS applications are working well: accurately measuring the user experience, understanding how the local…Continue reading
What Performance Problems Will Salesforce Users See?
July 22, 2014 by Sean Armstrong
A recent analyst firm research paper commented that organizations that have the capability for measuring the quality of the end user experience are twice as likely as other companies to improve their brand reputation and 75% more likely to improve employee productivity. This comment validates that you need to measure the end-user experience, but it…Continue reading
As companies turn to SaaSas a low cost, highly scalable, and agile way to host new applications, a number of cloud performance management and monitoring solutions are appearing. Salesforce led the CRMs in moving off of dedicated hardware, and other types of applications like email, project planning, and even EHR have followed suit. Moving away…Continue reading
How Do You Monitor a SaaS Application like Salesforce?
June 24, 2014 by Sean Armstrong
Only two years ago, the average company adopting SaaS applications was a 50-person company, mainly because smaller companies were inclined to not invest in on-premise solutions. Since then, there’s been a shift and SaaS has become the standard for any company implementing business applications or services. Even the largest companies in the world are now…Continue reading
Create your own Identity: Introducing the AppNeta Identity Manager (AIM)
May 21, 2014 by Sean Armstrong
Today we are really pleased to announce the launch of the AppNeta Identity Manager, the unified user and account management system which is the foundation of the AppNeta Performance Management services. Control Freaks Rejoice As a great movie superhero once said “With great power comes great responsibility” (apparently different phrasing was used in the comic…Continue reading
Roll Your Own: Custom Application Definition for FlowView
March 25, 2014 by Sean Armstrong
Knowing which websites and applications are in use on your network is hard. The number of Saas services, Cloud-based services and smart device apps that are in use is growing at an astronomical rate. But if these apps are impacting the performance of the applications which run your business, you need to get a handle…Continue reading
Monitoring the Performance to SaaS & Cloud Services
March 11, 2014 by Sean Armstrong
What is a Path? A Path is the network connection from a source to a target, specifically measuring the maximum end to end performance achievable. For example a Path from our office here in Boston to the Salesforce.com instance we use (NA2) located outside of Chicago consists of 12 layer 3 network hops.
Performance Monitoring for Saas & Cloud Services : Salesforce.com
December 20, 2013 by Sean Armstrong
A Salesforce Performance Dashboard that Actually Measures the Performance to You Salesforce is the poster child for Saas services, and any company starting new customer-focused programs is very likely to have Salesforce at its core. With the Force.com ecosphere of thousands of partners and tens of thousands of add-ons and integrations, Salesforce is a critical…Continue reading