The Latest in Performance Monitoring and End-User Experience


Browsing posts written by: Lea Rabinowitz

Using G Suite for a collaboration tool

How to Turn G Suite at Work Into Collaboration Nirvana
January 9, 2018 by

Cloud Computing, Performance Monitoring

 For companies choosing a hosted productivity solution, there are two obvious options—Office 365 and G Suite. At first glance, they seem fairly similar. Both offer email, storage and a range of productivity tools like word processing, spreadsheets and presentation applications. But what you might not notice with one of the options is a little problem
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G Suite gains enterprise ground

G Suite Gains Enterprise Ground as Users and IT Get More Comfortable
December 20, 2017 by

Cloud Computing, Performance Monitoring

G Suite is still the underdog compared to Microsoft Office 365. What’s keeping enterprises away? With Google dominating the consumer space, introducing it into the workplace seems like a natural fit for employee experience and productivity. The problem is, enterprises are ingrained in the Microsoft stack, and have been building entire workflows around Office products
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How IT operations and application teams can work together

Performance Monitoring That Works for Both IT Operations and Application Owners
December 14, 2017 by

Cloud Computing, Industry Insights

From the earliest days of online-dating services, “love algorithms” searched almost exclusively on what clients deemed to be their ideal characteristics in a partner. Singles would check boxes on hair color, religion, location, and interests, and wait for the results. Undoubtedly, what came out didn’t really align with the kind of partner they were actually
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There are some common ServiceNow issues

Make Your ServiceNow Implementation Work Without Issues
December 12, 2017 by

Cloud Computing, Networking Technology

When companies move ahead on implementing ServiceNow, it’s not just for a better ticketing system. The SaaS application claims to replace unstructured work patterns with intelligent workflows, improve service levels, energize employees and enable enterprises to work at light speed. That’s a tall order, even for a powerful platform that automates and connects workflows and
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IT has to overcome Skype for Business challenges

3 Skype for Business Challenges for IT to Overcome
December 6, 2017 by

Cloud Computing, Performance Monitoring

 With Cisco moving to acquire BroadSoft, Unified Communications as a Service platforms are about to seriously streamline. Well, unless you’re Skype for Business. Unlike competing platforms, Skype for Business relies on a myriad of technologies, from a range of vendors, which can make the ecosystem complex to integrate, monitor and manage. The task doesn’t have
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Skype for Business deployments should go beyond the minimum

Go Beyond Skype’s Minimum Network Requirements for Best Results
November 29, 2017 by

Cloud Computing, Performance Monitoring

Skype for Business has an uptime guarantee of 99.9%, which is just about as good as you can ask for in this era of SaaS and cloud apps, right? Dealing with about 8 hours of downtime a year doesn’t seem terrible. However, designing your Skype for Business deployment specifically to meet the minimum network requirements
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Common Skype issues and how to monitor and fix them

Tackle These Implementation Challenges to Reduce the Costs of Skype for Business
November 16, 2017 by

Cloud Computing, Performance Monitoring

 It’s conventional wisdom that nothing worthwhile in life comes cheap and easy. With regards to unified communications and collaboration, that’s pretty true. One frequent promise of SaaS applications has been cost savings compared to on-premises tools. But that only happens when IT is vigilant about SaaS pricing, and savvy about which apps cost more and
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