Browsing posts written by: Joe Michalowski

WiFi networks need good performance

Stop Taking WiFi Networks for Granted
June 13, 2017 by

Networking Technology, Performance Monitoring

 Bring your own device (BYOD), digital transformation, consumerization of IT—all of these trends and buzzwords have changed the way enterprises do business. But there’s one IT system that takes the brunt of the pressure from these trends: the WiFi network. It wasn’t too long ago that WiFi networks were a luxury in the workplace. But
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IT has to consider remote employee needs

Do You Have Empathy for Remote Employees?
June 8, 2017 by

Networking Technology, Performance Monitoring

The last thing an IT leader needs is more to worry about. Networks are more complicated than ever, and you already have your hands full with new configurations, infrastructure troubleshooting, resource allocation and new tech deployments. But there’s a problem. The business problems you used to let other leaders solve are starting to bleed into
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Shop around for best cloud costs

Cloud Is Not Always Cheaper
June 5, 2017 by

Cloud Computing

There was certainly a period of skepticism for cloud computing, but at this point companies have almost universally adopted some form of cloud computing. Without a doubt, cost efficiency is one of the most frequently cited motivations for cloud migration. But be careful—there’s danger in blindly trusting the cost-savings promises that come with moves to
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Bring call center technology into the 21st century.

How to Bring Your Call Center Into the 21st Century
May 23, 2017 by

Cloud Computing, Industry Insights

 What’s the end goal of digital transformation? You’re updating business processes and internal applications, but for most business leaders, the ultimate focus is becoming more agile to meet the changing demands of customers. Unfortunately, legacy-laden call centers are often lost in the mix, or are low on the digital transformation priority list. The problem is
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SD-WAN technology makes remote office network management easier

Is SD-WAN Really the Remote Location Saving Grace?
May 17, 2017 by

Performance Monitoring

How are you holding up against digital transformation? It’s the question looming large over even the most prominent business leaders. But don’t worry—everyone is in the same boat as legacy IT infrastructures get pushed to their limits. However, if you have a large network of remote workers and offices, you might be facing greater challenges
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IT infrastructure mapping

Why IT Pros Need Mapmaking Skills
May 10, 2017 by

Cloud Computing, Performance Monitoring

A recent survey found that 85% of enterprise decision makers feel they have just two years to execute digital transformation before they start falling behind the competition. And who do you think they’ll turn to for support in this endeavor? The IT department, of course. Because the cloud is such a critical component of digital
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Try cloud management best practices

It’s Time to Make Cloud Management a Real IT Practice
May 3, 2017 by

Cloud Computing

Cloud challenges are escalating for IT leaders. First, you just wanted visibility into the different cloud services your employees were signing up for so you weren’t blindsided by shadow IT. Now, suddenly you’re being inundated with cloud management demands. But the idea of cloud management seems fairly simple. If you’re monitoring the availability of SaaS
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On-premises infrastructure isn't going away.

Is On-Premises Infrastructure Obsolete?
May 1, 2017 by

Cloud Computing, Performance Monitoring

Have you ever had the feeling of Silicon Valley envy? Think of a company like Airbnb experiencing exponential growth by making the most of AWS cloud computing. It would be nice if we could all just leave our legacy-laden on-premises data centers behind and go all-in on the cloud. Traditional businesses are moving more and
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Solving ghost issues at remote locations is a networking challenge.

The Simple Checklist for Solving Ghost Issues at Remote Offices
April 24, 2017 by

Networking Technology

IT leaders have always had their hands full with ghost issues on-premises. But for businesses that rely on remote and branch offices, monitoring a sprawling network of on-premises equipment introduces even more challenges. That’s why we move to the cloud, right? To help us eliminate truck rolls, improve cost efficiency and centralize management of applications
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Cloud services on a monitor

Choose Your Cloud Services Wisely to Build Trust with Business Leaders
April 17, 2017 by

Cloud Computing, Networking Technology

The first step to solving a problem is recognizing that it actually exists. And whether you’ve realized it or not, cloud services are a problem for your IT department. Even if you feel like you have a solid grasp of cloud technology and the nuances of making a cloud purchase, business leaders don’t share the
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