Browsing posts written by: Damian Roskill

IT troubleshooting needed for this remote worker

Ghostbusting in Real Time for Remote Offices
July 13, 2017 by

Performance Monitoring

You’ve just gotten to work when a new support ticket comes in from your company’s San Francisco remote office (you’re at headquarters in Boston). Office 365 was running very slowly yesterday. It’s their third help desk ticket this week, and the others are still unresolved in ServiceNow. Your first move is to call the user,
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Gartner show will discuss IT relevance

At Gartner, It’s About IT Relevance
May 7, 2017 by

Cloud Computing, Industry Insights

For the next few days, AppNeta has set up camp here at the Gartner IOSS show. This summit is a place for us to hear about others’ visions for the IT future. We’re surrounded by analysts, speakers and the attendees who are taking on IT challenges every day at work. We know what our AppNeta
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Solving ghost issues at remote locations is a networking challenge.

What Gartner Says About AppNeta
March 8, 2017 by

Networking Technology

We were pretty excited here at AppNeta when we got the good news that we got high marks from users in Gartner’s Network Performance Monitoring-Diagnostics category. Gartner’s Critical Capabilities research examines how tech users actually choose and interact with the products they need. The resulting Critical Capabilities document matches industry personas with features, functionality, customer
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