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The Latest in Performance Monitoring and End-User Experience


Browsing posts written by: Christine Cignoli

Build an Office 365 monitoring dashboard

Build an Office 365 Monitoring Dashboard That Isn’t Missing Critical Information
October 16, 2017 by

Cloud Computing, Performance Monitoring

Lots of SaaS applications come with their own dashboard to show the metrics they think you in IT might want to see. But like GPS systems in cars, most people choose to use their own phones for driving directions because the built-in system’s controls are too complicated. When you’re monitoring a SaaS application like Office
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AppNeta's weekly roundup of networking, cloud and SaaS market news.

Choosing Network Infrastructure for Modern Apps and Users
October 13, 2017 by

Industry Insights, Networking Technology

With ONUG Fall 2017 coming up next week, we’re taking a moment to reflect on some of the big network changes and trends of the year. So many parts of IT infrastructure are now overlapping, and networking technology is the glue that holds it all together. New demands on the network, with SaaS, cloud and
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AppNeta's weekly roundup of networking, cloud and SaaS market news.

SaaS Application Upkeep Requires Visibility, Vigilance
October 6, 2017 by

Industry Insights, Performance Monitoring

The promise of cloud and SaaS was supposed to be that it’s hands-off for IT and won’t take up internal resources. But for Office 365 at least, that’s not the case. One study found that 70% of enterprises using Office 365 report latency issues on a weekly basis, and 33% report them daily. This story
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How a UCaaS company monitors performance with AppNeta

UCaaS Company’s Proactive IT Team Solves Critical Problems With AppNeta
October 5, 2017 by

Networking Technology, Performance Monitoring

We’ve got a lot of interesting, forward-thinking customers here at AppNeta, and one network engineer at a unified communications as a service (UCaaS) vendor recently told us about his proactive IT team and company’s efficient support setup. It really embodies the new way that IT teams are thinking about people and process to meet user
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AppNeta's weekly roundup of networking, cloud and SaaS market news.

Make SD-WAN Choices With a Vision for the Future
September 29, 2017 by

Industry Insights, Networking Technology

Here’s a great recent look at the top challenges that IT teams are facing, courtesy of a survey done at VMworld. We’re not surprised to see that performance was named as the top challenge, with 38% of respondents choosing it. We hear daily about the pressures on IT to provide good performance, and the obstacles
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Performance monitoring for healthcare IT

Monitoring the EHR System Brings Positive Outcomes to Healthcare Company
September 26, 2017 by

Networking Technology, Performance Monitoring

We heard recently from one of our customers about how they’ve been using AppNeta’s performance monitoring at their company, a healthcare support organization. (They’ll remain nameless here.) The key application our customer, the head of IT, is supporting is the electronic health record system for hundreds of hospitals and doctors’ offices. Reliability, efficiency and security
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Application performance monitoring for cloud

Don’t Let the Cloud Block Your Visibility Into SaaS Performance
September 25, 2017 by

Performance Monitoring

So you’ve transitioned your company to SaaS. What a relief. No more license tracking, no more deploying patches and updates and helping users who have problems with an application. The SaaS vendor will handle all your problems, right? Unfortunately, it doesn’t work that way. The vendor is supporting dozens, hundreds or thousands of clients, and chances
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AppNeta's weekly roundup of networking, cloud and SaaS market news.

Users Need Better Network Performance, Whatever Their Location
September 22, 2017 by

Networking Technology, Performance Monitoring

Which approach is your company taking with MPLS? This breakdown covers the various use cases that might drive the SD-WAN vs. MPLS decision. Remote locations with a lot of streaming business-critical applications (VoIP call centers, maybe) will still likely need MPLS to keep performance strong. But for cloud-driven companies, SD-WAN products that are cloud-enabled can
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End-user metrics for network performance monitoring

Put Metrics Into the User’s Context to Make Them Meaningful
September 19, 2017 by

Networking Technology, Performance Monitoring

Metrics are meaningless. Well, that’s not quite true. Raw metrics, when it comes to IT monitoring, are just numbers that don’t tell you anything. A number may seem high, but not result in any problem visible to end users. Another number may seem low, but not be as low as SLAs require. The only way
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AppNeta's weekly roundup of networking, cloud and SaaS market news.

The Road to Better Performance Is Paved With Networking Technology
September 8, 2017 by

Industry Insights, Networking Technology

We always like to hear the stories of those IT early adopters for a new technology. In this story, it’s several heads of IT who’ve adopted SD-WAN. For both, their companies needed a better way to provision and manage branch office infrastructure. For one, the Bay Club Company, using SD-WAN is actually helping IT drive
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