The Latest in Performance Monitoring and End-User Experience
Browsing posts written by: Christine Cignoli

Quiz: Do You Know Your Network Acronyms?
November 22, 2016 by
Christine Cignoli
Industry Insights, Networking Technology
Acronyms rule the IT world, and the networking field is no exception to this. We’ve collected a few of the acronyms that we come across often in our performance monitoring world. Do you know what they all mean? If you tweet us or leave a comment with your score, our CMO promises to do a pushup…Continue reading

Weekly Packet: Public Cloud, Big Data Rule the Roost
November 18, 2016 by
Christine Cignoli
Cloud Computing, Industry Insights
Watch out for lock-in, and consider a cloud broker. These are some tips on using public cloud that came out of discussions with a group of reps from large enterprises who have been working with the Open Networking User Group. There are some concrete tips on negotiating pricing and ensuring security—all very useful advice now…Continue reading

Weekly Packet: Cloudy with a Chance of Innovation
November 11, 2016 by
Christine Cignoli
Cloud Computing, Industry Insights
Cloud adoption just keeps increasing, with more to come, according to this recent IDG cloud survey. They found that the average company has 45% of their IT environment in the cloud, and that by the end of 2017, the average company expects it’ll be closer to 59%. With all those numbers in hand and other…Continue reading

How to Build a Business Case for SaaS
November 9, 2016 by
Christine Cignoli
SaaS has some great benefits, such as hands-off management, user self-service and reduced dependence on hardware. It also brings some business considerations that are different from the ones of the past, when IT was run very differently. For example, off-premises apps command monthly subscription fees rather than a multi-year investment. They’re run entirely off-site, cutting…Continue reading

Weekly Packet:
R-E-S-P-E-C-T, Find Out What It Means to IT
November 4, 2016 by
Christine Cignoli
This week brought a few great stories about IT gaining more respect as a critical part of business success. First, this Forbes story takes a detailed look at IT jobs and the cloud to delve into how IT’s role is becoming more clear. It’s a reminder that we’re moving past the initial “cloud will take…Continue reading

Weekly Packet: Ghosts, Ghouls and Graveyards
October 28, 2016 by
Christine Cignoli
It’s Halloween weekend! Do you have any ghost issues in your IT infrastructure? Those are the ones that are hard or impossible to reproduce, and usually take the most time to find and fix. Performance monitoring will help you sweep those lurkers right out the door, so you won’t be scared to walk the data…Continue reading

Artificial Intelligence Grows, with the Help of Human Intelligence
October 26, 2016 by
Christine Cignoli
Artificial intelligence has dominated many IT headlines this year. One theory on why AI is taking off now is that its predictive capabilities are becoming popular in this data-driven world. It’s getting better and more business-worthy, too. Salesforce recently announced Einstein, an AI addition to its product that promises customer personalization via machine learning. The…Continue reading

Weekly Packet: Predictions, Patriots and Phone Addiction
October 20, 2016 by
Christine Cignoli
We’re nearing late October, which means it’s time for… IT conferences and industry predictions! During Gartner’s ITExpo and Symposium this week, analysts forecasted a nearly 3% rise in global IT spending for 2017. That will bring spending to $3.5 trillion, with software and IT services expected to grow the most. That makes sense, as IT…Continue reading

How IT Can Match Its Priorities with Its Realities
October 18, 2016 by
Christine Cignoli
Fall often has a New Year’s feel to it, as kids head back to school and squirrels start stocking acorns for winter. It’s a good time to reassess 2016 priorities and budgets and decide which projects can get done (or mostly done) by the end of the year, and see what priorities should take precedence before…Continue reading

Weekly Packet: Sometimes Technology Throws a Curveball
October 14, 2016 by
Christine Cignoli
It was a rough week for Samsung and its combusting phones. This piece breaks down the supply chain issues facing global manufacturers like Samsung. It comes down to visibility—there are so many moving parts in building a product like a smartphone that it can seem nearly impossible to see every step of the process. We…Continue reading