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Browsing posts written by: Amy Potvin

Reviewing the route analysis for each of the disconnected paths confirms they all traverse the same data switch and provides the hostname and IP address:

IN PRACTICE: Faster resolution for call center outages
August 27, 2018 by

Industry Insights, Performance Monitoring, Use Case

Introduction Transient issues can be a huge problem on large network infrastructures. Not only are they hard to catch, but it is even harder to isolate root cause. A large US telecommunications customer continuously monitors the VoIP performance of their 200+ call centers distributed around the US to look for these type of issues. When
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IN PRACTICE: Identifying the cause of SD-WAN degradation
June 19, 2018 by

Industry Insights, Performance Monitoring, Use Case

Context A major US retail chain had been running the AppNeta Performance Manager for 10 months to monitor the retail store WAN services between their primary data center and stores in order to validate that their circuits are performing. Following a growing trend in enterprise networking, the Network team is migrating their stores from a
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