The 5 Critical Things You Need to Know to Assure Optimal Performance in the Cloud
by December 11, 2012

Filed under: Industry Insights

Optimal Cloud PerformanceCloud computing is likely to be the most exciting and transformative revolution in the history of modern IT. To keep pace with the rapid IT developments, companies must transform themselves from inward-facing corporate operators to interconnected, highly agile business network orchestrators running in the cloud.

Think about it:

  • Are your sales reps using Salesforce?
  • Do you have an online community/support system for your customers?
  • Are your colleagues using Google Docs for content collaboration?
  • Can your users open IT support tickets via an online helpdesk app?
  • Is HR offering an employee benefits portal online?
  • Are your doctors accessing Electronic Health Records (EHR) over the Internet?
  • Are you using VoIP or video conferencing to communicate or telecommute?

If your answer to any of these questions is yes, then many of your mission-critical applications are hosted in the cloud. So whether you think about it or not, your organization is already part of this new cloud era, at least as a cloud-services consumer.

Cloud computing has changed everything for small and medium sized businesses and start-ups that can finally get access to world-class infrastructures they simply couldn’t afford before. Similarly, enterprise organizations are embracing the cloud – especially via a hybrid cloud model – obtaining dramatic benefits such as energy efficiency, rapid time-to-value, reduced deployment and ownership costs and overall lower TCO. For example, enterprise organizations can now quickly provision cloud infrastructure and servers within minutes — instead of months when using an on-site model– and can save a lot of money while avoiding millions of tons of greenhouse gas emissions in the process.

The shift to cloud-based application delivery models will continue to accelerate even more for organizations of all sizes. Consider these points:

  • According to Gartner, cloud computing spend will reach $109 billion in 2012 and will almost double in value by 2016 to $209 billion.
  • According to a Google-sponsored study, 96% of CFOs believe that “cloud computing provides their business with quantifiable benefits.”
  • Century Link is projecting that by 2015, the world will see a four-fold increase in the amount of data being created and replicated. Once all of that data exists, there needs to be ways to securely store and access it efficiently; this will occur in the cloud.

Cloud computing has transformed the way web content is delivered to your customers and internal users, and application components are now delivered from your datacenter, private clouds and from third-party services hosted in the public cloud, outside your control zone. Unfortunately, your customers will hold IT ultimately responsible for their user experience, regardless of where problems occur. Without the capability to manage the performance lifecycle between the cloud – whether public, private or hybrid – and the consumers of business critical applications and services, it is not possible to understand (let alone guarantee) necessary application service levels from the end user’s perspective. This presents many challenges. Let’s review in more detail.

The 5 Critical Things You Need to Know to Assure Optimal Performance in the Cloud:

  1. End users Expectations are Higher than Ever Before
  2. “The Cloud” = Remote Applications, Distributed Locations
  3. The Rise of Global Cloud IP Traffic Could Be Straining Your Network
  4. Finding the Root Cause of Problems in a New Cloud-Based Application Stack is Only Possible with a Holistic Performance Management Approach
  5. Web Performance Optimization is Vital for your Business Success