The Latest in Performance Monitoring and End-User Experience


Your G Suite Will Now Include Salesforce: Can You Monitor Them Both?
December 11, 2017 by

Cloud Computing, Performance Monitoring

Gmail is an unquestionable titan. 20% of all emails sent worldwide are sent using the Gmail platform, and a total of 1.2 billion users. This email dominance is reflected in the enterprise versions of its applications, known collectively as G Suite. Gmail and the other G Suite apps are now gaining ground for business use.
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Using SaaS and Cloud Require Careful Data Wrangling
December 8, 2017 by

Cloud Computing, Industry Insights

The annual AWS re:invent conference wrapped up this week, with more than 43,000 attendees gathering. Some hot topics included AI and machine learning, but the bigger picture revolved around Amazon’s work to continue its public cloud dominance, according to this account. Microsoft and Google continue to work to take market share away, though AWS had
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Making Application Performance Better for Users and Customers at CyrusOne
December 7, 2017 by

Cloud Computing, Performance Monitoring

IT ROLE: Steve Aichelmann, senior director of IT infrastructure NEEDS: Improving internal end-user experience, especially for VoIP RESULTS: Proactive issue resolution, view of performance at 31 global locations As a leading data center provider to just under 1,000 customers globally—including 175 of the Fortune 1000—CyrusOne is known for its excellent customer service, enduring customer relationships and high customer
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3 Skype for Business Challenges for IT to Overcome
December 6, 2017 by

Cloud Computing, Performance Monitoring

 With Cisco moving to acquire BroadSoft, Unified Communications as a Service platforms are about to seriously streamline. Well, unless you’re Skype for Business. Unlike competing platforms, Skype for Business relies on a myriad of technologies, from a range of vendors, which can make the ecosystem complex to integrate, monitor and manage. The task doesn’t have
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AppNeta Adds Chrome Support for Experience Monitoring
December 5, 2017 by

Performance Monitoring, Product News

We’re excited to announce the availability of Google Chrome for AppNeta Performance Manager’s Experience monitoring! AppNeta allows you to monitor end-user experience of any app, whether internal, SaaS or hosted in a public cloud. The AppNeta Monitoring Points used for Experience monitoring are being upgraded so that your Selenium synthetic workflows are run using Chrome
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Cloud Silos, Performance Pressures Are IT Challenges for 2018
December 1, 2017 by

Cloud Computing, Industry Insights

Happy December! First up, a recent survey finds that IaaS use nearly doubled from 2014 to 2016, and that enterprises are continuing to charge ahead with all kinds of cloud use. Multicloud use is already pretty well-established, with 72% of companies using between two and five cloud providers. We predict that staying on top of
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Go Beyond Skype’s Minimum Network Requirements for Best Results
November 29, 2017 by

Cloud Computing, Performance Monitoring

Skype for Business has an uptime guarantee of 99.9%, which is just about as good as you can ask for in this era of SaaS and cloud apps, right? Dealing with about 8 hours of downtime a year doesn’t seem terrible. However, designing your Skype for Business deployment specifically to meet the minimum network requirements
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The Bon-Ton Stores Improves Guest WiFi, User Experience With AppNeta
November 27, 2017 by

Networking Technology, Performance Monitoring

Cooperative of seven family-owned businesses 260 stores in 26 states Annual revenue of more than $2.8 billion The corporate network team at Bon-Ton Stores is responsible for the wireless guest networks at all 260 of the company’s stores, along with the applications that employees use every day. After they rolled out new guest WiFi networks
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Diagnosing (and Avoiding) the Top 3 AWS EC2 Issues
November 20, 2017 by

Cloud Computing, Performance Monitoring

There are a staggering number of businesses building their core applications around Amazon Web Services’ cloud offerings, such as their Elastic Compute Cloud (EC2). In 2015, Amazon reported an EC2 growth rate of 95%. It has been used for everything from creating an on-demand supercomputing cluster for pharma research to reinforcing the backend for music-recognition
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Software-Defined Network Elements Slowly Come to IT
November 17, 2017 by

Industry Insights, Networking Technology

On the road toward software-defined everything, WAN virtualization could play an important part. SDN is useful for a lot of data center networking tasks, like switching. But SDN across existing IP networks doesn’t necessarily bring a lot of value, and many businesses wouldn’t be able to afford to invest in entirely new software-defined networks. SD-WAN,
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