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The Latest in Performance Monitoring and End-User Experience


In Brief: Investigating MPLS Overutilization
November 6, 2018 by

Networking Technology, Performance Monitoring, Use Case

Since business class networks are expensive, it’s important for the organizations that use them to have visibility into how they are used so they can make informed decisions. If the network becomes oversaturated, do they really need to purchase a larger connection? Or are there strategies they can implement to reduce consumption? A global automotive
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In Brief: Investigating Skype performance
October 2, 2018 by

Industry Insights, Performance Monitoring

Problem A civil engineering firm uses Skype for Business heavily in their day-to-day operations, for both internal and external calls. Since migrating to the cloud last year, it has been their primary VoIP application. During an important call in early 2018, the firm’s CEO had a very poor experience with Skype, leading him to ask
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New from AppNeta: DNS, BGP, SD-WAN support, and more!
September 18, 2018 by

Company News, Industry Insights, Product News

Today AppNeta announced a number of exciting product enhancements that we’ve been working on over the past few months. This includes some major milestones in the software that our development teams have been pushing towards over the past few bi-weekly releases and a whole new line of hardware and virtual monitoring points to enable AppNeta
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IN PRACTICE: Faster resolution for call center outages
August 27, 2018 by

Industry Insights, Performance Monitoring, Use Case

Introduction Transient issues can be a huge problem on large network infrastructures. Not only are they hard to catch, but it is even harder to isolate root cause. A large US telecommunications customer continuously monitors the VoIP performance of their 200+ call centers distributed around the US to look for these type of issues. When
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IN PRACTICE: Pinpointing Cause of Point of Sale App Latency
July 11, 2018 by

Industry Insights, Performance Monitoring, Use Case

What Problem Was the Customer Attempting to Solve? In retail, slow performance in Point of Sale (POS) applications has an immediate impact. When numerous complaints came in regarding overall performance slowdowns for a large national retailer the corporate networking team who oversees the store connections sprung into action. As the team began investigating and troubleshooting
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IN PRACTICE: Identifying the cause of SD-WAN degradation
June 19, 2018 by

Industry Insights, Performance Monitoring, Use Case

Context A major US retail chain had been running the AppNeta Performance Manager for 10 months to monitor the retail store WAN services between their primary data center and stores in order to validate that their circuits are performing. Following a growing trend in enterprise networking, the Network team is migrating their stores from a
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FAQ: AppNeta Data and GDPR Compliance
May 24, 2018 by

Industry Insights, Product News

With the upcoming enforcement of the European Union General Data Protection Regulation (GDPR), we here at AppNeta want to share the steps we have taken to protect our customers and their data. In general, GDPR wants you to: Collect as little information as is necessary, keep it for as short amount of time as is
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Integrate AppNeta with Slack Using Our API
May 22, 2018 by

Performance Monitoring, Product News

AppNeta Performance Manager (APM) provides several ways for customers to integrate monitoring data with other systems, including the RESTful API Observer endpoint that allows you to send event notifications to your own receiver. With this ability, the opportunity for flexible integration abounds. Justin previously discussed how to leverage the API to integrate with ServiceNow. Today,
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Network Visibility Isn’t the End Goal
May 2, 2018 by

Industry Insights

The day security and monitoring appliances were added to network infrastructure was the day that visibility became a major IT concern. However, IT complexity has grown exponentially in recent years, making network visibility a bit of a buzzword. Perhaps the biggest reason is the widespread shift to cloud computing. Cisco research found that by 2019,
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LDAP Support for Centralized Authentication
April 24, 2018 by

Performance Monitoring, Product News

Security is at the heart of many large organizations and the IT departments we engage with on a daily basis push us to meet their needs. As they’ve become more sophisticated in requirements for authentication we’ve kept in step. For a while now we’ve offered SAML and SSO for our web user interface. With the
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