Cloud Is a Game-Changer, But Not a Time-Saver
June 23, 2017 by

Cloud Computing, Industry Insights

This week, Cisco announced products built using intent-based networking for the end-to-end network. Intent-based networking takes the decision-making of how a network will do a task away from administrators, who only need to tell the network what needs to be done. This type of network is also more flexible and predictive to respond quickly to
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Ten Questions to Ask After a Network Outage  
June 22, 2017 by

Networking Technology, Performance Monitoring

A network outage can be disruptive and expensive, so you want to eliminate the causes. This checklist of the top 10 questions to ask after a network outage can help you identify the reasons for an outage and expose any gaps in your monitoring. Ideally, you’ll learn from an outage to prevent others in the
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Customers Already Dislike Call Centers—Don’t Make It Worse
June 19, 2017 by

Networking Technology, Performance Monitoring

There are two sides to the modern call center argument. You’re either lamenting the decline of phone calls as a means of communication or you’re excited that chat and other types of messaging are taking hold. But regardless where you stand in the conversation, there’s one thing both sides can agree on: It’s best to
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Performance Monitoring Utilizing BGP Won’t Save You
June 15, 2017 by

Networking Technology

It’s shaping up to be a pleasant afternoon around the office, with no user complaints coming in and the weekend beckoning. Then you get a call from the office manager at one of your company’s remote offices, several hours’ drive from where you are. Their weekly site backup, which should take about 45 minutes, now
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Stop Taking WiFi Networks for Granted
June 13, 2017 by

Networking Technology, Performance Monitoring

 Bring your own device (BYOD), digital transformation, consumerization of IT—all of these trends and buzzwords have changed the way enterprises do business. But there’s one IT system that takes the brunt of the pressure from these trends: the WiFi network. It wasn’t too long ago that WiFi networks were a luxury in the workplace. But
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Recharge, Reset, Reconfigure
June 9, 2017 by

Cloud Computing, Industry Insights

As summertime approaches here on the east coast, we’re dreaming of time away from work to recharge. How much of your daily work in IT can be automated while you’re away from the office? This recent IT Pro piece notes that we all tend toward keeping the status quo, even if it’s clear it’s not
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Do You Have Empathy for Remote Employees?
June 8, 2017 by

Networking Technology, Performance Monitoring

The last thing an IT leader needs is more to worry about. Networks are more complicated than ever, and you already have your hands full with new configurations, infrastructure troubleshooting, resource allocation and new tech deployments. But there’s a problem. The business problems you used to let other leaders solve are starting to bleed into
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What You Need to Know About SD-WAN Technology
June 6, 2017 by

Networking Technology

As businesses continue to migrate from expensive and inflexible MPLS network architectures, software-defined WAN (SD-WAN) has emerged as a key technology for managing application and network load over the public internet. It’s particularly good for businesses with a large number of remote locations and an investment in MPLS circuits. What is SD-WAN? Organizations are deploying
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Cloud Is Not Always Cheaper
June 5, 2017 by

Cloud Computing

There was certainly a period of skepticism for cloud computing, but at this point companies have almost universally adopted some form of cloud computing. Without a doubt, cost efficiency is one of the most frequently cited motivations for cloud migration. But be careful—there’s danger in blindly trusting the cost-savings promises that come with moves to
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To Cloud Infinity, and Beyond
June 2, 2017 by

Cloud Computing, Industry Insights

Both vendors and cloud users continue to push cloud adoption strategy ever further. This week in Building More Data Centers, Google Cloud Platform announced its third availability zone in its Oregon region. With the new zone, Google Cloud also added new services for users—CloudSQL and regional Managed Instance Groups, which can be used to spread VMs
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