Application Performance Management

salesforce

What Performance Problems Will Salesforce Users See?

A recent analyst firm research paper commented that organizations that have the capability for measuring the quality of the end user experience are twice as likely as other companies to improve their brand reputation and 75% more likely to improve employee productivity. This comment validates that you need to measure the end-user experience, but it […]

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Inbox with Tall Stack of File Folders

Inbox Revealed – How We Make Product a Company Effort

My previous post described our product pipeline at a high level. In this post i’ll focus on the first stage of the pipeline – the Inbox – and how we use Asana to initiate company-wide conversations about improvements to our products. As stated previously, the Inbox is where features / enhancements / ideas for the product are […]

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Cloud Performance – Why Long Distance Relationships Don’t Work

As companies turn to SaaSas a low cost, highly scalable, and agile way to host new applications, a number of cloud performance management and monitoring solutions are appearing. Salesforce led the CRMs in moving off of dedicated hardware, and other types of applications like email, project planning, and even EHR have followed suit. Moving away […]

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pentest

Vulnerability Scanning and Penetration Testing – How to Secure your Cloud Servers

One of the many challenges facing organizations these days is that certain parts of the business are either moving to SaaS or is already in the cloud. This brings a unique problem for everyone responsible for maintaining the web applications’ availability, performance, and functionality. Organizations often struggle to secure and protect business and customer data. […]

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sf

Top 5 Salesforce Performance Problems

Salesforce has an online status dashboard, trust.salesforce.com, which many users leverage to monitor the application and determine whether it’s working properly and performing to expectations. However, trust.salesforce.com is really just an internal dashboard Salesforce set up for checking on whether everything within the Salesforce infrastructure and data center is functioning properly. It doesn’t really show […]

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flowview-salesforce

Top Three Impacts of SaaS on IT Departments

Once found mostly in small- and medium-sized business environments, software as a service (SaaS) has now established itself firmly as the preferred solution for new software deployment in the enterprise. Concerns about security and control have been overshadowed by the low entry cost and fast ramp up of SaaS solutions compared with in-house deployments. Marketing […]

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salesforce

How Do You Monitor a SaaS Application like Salesforce?

Only two years ago, the average company adopting SaaS applications was a 50-person company, mainly because smaller companies were inclined to not invest in on-premise solutions. Since then, there’s been a shift and SaaS has become the standard for any company implementing business applications or services. Even the largest companies in the world are now […]

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micro

Building and Testing a Microservice in a Service-Oriented Architecture

Building a single app is hard enough. Building out multiple capabilities into that app is even harder. As part of our ongoing experience to build a full-stack monitoring tool, we recently refactored our logins out of the individual modules we’ve built and into a Microservice, built in Java. We would like to share our experience […]

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traceview

python-traceview: A Library for the TraceView API

Not too long ago, we introduced the TraceView Data API, which exposes high level metrics and performance data related to your TraceView account via a RESTful API. For the unfamiliar, this means you can access server latency timeseries, application error rates, and even browsers used by end users. In an effort to make accessing the […]

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RUM

Announcing Auto-RUM for Apache, nginx

Real User Monitoring extends TraceView’s performance purview from the application’s backend performance to full browser pageloads.  This provides a more complete view of end-user experience. Until now, this was done by adding small script tags to the beginning and end of your templates.  Today, we’re releasing Apache and nginx instrumentation which will automate this process, […]

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